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GOLDEN YEARS HOME CARE

(916) 333-0383

Carrie Ballard

Co-Founder & Marketing Director Golden Years Home Care

Carrie Ballard co-founded Golden Years Home Care in 1996 with her husband Ken, bringing a deep understanding of how truly personalized support could make a difference in a senior’s quality of life. With 40+ years of combined experience in senior care, Carrie has been instrumental in shaping the compassionate, family-centered approach that defines Golden Years today.
Growing up helping in family care facilities, Carrie witnessed the profound impact that compassionate, personalized care could have on seniors and their families. She knew early on that this wasn’t just work—this was her calling.
In 1996, Carrie and Ken took a leap of faith with just $5,000 in startup capital to open Golden Years Guest Home, their first state-licensed facility. The early days required resilience and determination as they worked to prove they had what it took to stand on their own. Carrie poured her heart into every aspect of care, treating each resident like family, and something beautiful started to happen.
As Marketing Director, Carrie has been the heart behind Golden Years’ client-focused approach and community relationships. She was instrumental in the pivotal decision to transition from facility-based care to in-home services when she and Ken noticed that seniors consistently wanted to return home after rehabilitation. This insight led to the creation of Golden Years In-Home Senior Care, bringing professional, compassionate care directly to seniors’ doorsteps.
Carrie’s personal touch and commitment to genuine relationships have shaped Golden Years’ marketing philosophy and community presence. She has spent 26+ years (as referenced in video scripts) building trust with Sacramento families and establishing Golden Years as a name families recommend to their friends, neighbors, and loved ones without hesitation.
Today, Carrie continues to personally oversee operations, ensuring that the family-owned, personal approach remains at the core of every client interaction. Her dedication to excellence in caregiving and professionalism has helped Golden Years earn recognition as a 2025 Best of Senior Living provider and become Northern California’s most trusted name in home care.

Privately Owned, Locally Established

As a privately-owned local company, Golden Years is well equip to adapt to each client’s needs on an individualized basis. We are not a franchise.
And because we are local, we are able to consult our care team concerning our clients care needs in a quick and efficient way. Our clients are our first priority. Nothing is more important to us than providing superior quality care for you or your loved.

Intensive Caregiver Training

At this time California has very few state requirements for caregivers. For this reason, many home care providers are not obligated to hire caregiver with formal training.
Golden Years always goes above and beyond the minimum requirements to ensure your loved one receives the best care possible. Each Golden Years caregiver completes Golden Years Academy, an orientation training program which ensures our caregivers have a complete understanding of all the essential care techniques. This provides for a safe, and effective home care experience.

Immediate Caregiver Response Time

Golden Years is available by phone 24/7.

Local Golden Years representatives are available to meet with clients for any reason.

We are here for you, at your convenience, to discuss any care needs or concerns. And we will create a customized solution for any care concern. In addition, we can schedule an in person meeting any day, and most times, available within a few hours. Lastly, we are available during the day, evening, or weekends. We will work around your schedule.

With Golden Years, clients and professional care partners can call anytime to speak with live staff 24/7.

Complimentary Nurse Wellness Visits

Every client receives a complimentary wellness visit within 30 days of care service from Golden Years' own nursing staff.

Although no regulations require nurse oversight in California, Golden Years goes above and beyond the industry standard. Our clients are routinely visited by a Golden Years nurse. Each visit consists of a wellness check where our nurse discusses care needs and takes notes pertaining to the overall wellness of the client. These notes are submitted to our care team for review, where care changes are discussed and implemented after the family’s approval. We go the extra mile to ensure your loved one receives the best care possible. We ca say with confidence, you won’t find any other locally owned care provider who will care for you or your loved one like us – By the way, there is never a fee for this service, it’s always free.

Specialized Care Management Program

At Golden Years In-Home Care, each client is assigned a dedicated Care Manager, ensuring personalized care that is second to none. This manager is available for questions, support, and scheduling changes.

Care Managers develop personal relationships with clients and their families, gaining insight into specific preferences and needs. This allows for effective communication, ensuring caregivers follow the care plan and adjust as needed.

Care Managers oversee caregivers, arrange services, make supervisory visits to seniors' homes, and conduct monthly wellness calls to families. They are specially trained to handle all client requests, providing comprehensive support for every client.