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GOLDEN YEARS HOME CARE

(916) 333-0383

Kyra

Client Relations Manager

With a background in sales, business development, and client relations, I’ve built my career around understanding what people need and forming genuine connections. Today, as Client Relations Manager for Golden Years Home Care, I focus on helping families find compassionate, reliable support for their loved ones while ensuring a seamless and caring experience from the very first conversation.
I’m passionate about supporting seniors in maintaining their dignity, comfort, and independence. I know that finding the right care can feel overwhelming, which is why I approach every family interaction with patience, empathy, and a commitment to truly listening. My goal is to guide families through the care process—not just as a coordinator, but as a trusted partner who shares their desire for excellence and peace of mind.
Whether I’m meeting with families, collaborating with our care team, or connecting with community partners, I strive to represent the values Golden Years Home Care has stood for over three decades: honor, honesty, and heartfelt service. It’s a privilege to help families navigate this important journey and to ensure every client receives the respect and quality care they deserve.

Privately Owned, Locally Established

As a privately-owned local company, Golden Years is well equip to adapt to each client’s needs on an individualized basis. We are not a franchise.
And because we are local, we are able to consult our care team concerning our clients care needs in a quick and efficient way. Our clients are our first priority. Nothing is more important to us than providing superior quality care for you or your loved.

Intensive Caregiver Training

At this time California has very few state requirements for caregivers. For this reason, many home care providers are not obligated to hire caregiver with formal training.
Golden Years always goes above and beyond the minimum requirements to ensure your loved one receives the best care possible. Each Golden Years caregiver completes Golden Years Academy, an orientation training program which ensures our caregivers have a complete understanding of all the essential care techniques. This provides for a safe, and effective home care experience.

Immediate Caregiver Response Time

Golden Years is available by phone 24/7.

Local Golden Years representatives are available to meet with clients for any reason.

We are here for you, at your convenience, to discuss any care needs or concerns. And we will create a customized solution for any care concern. In addition, we can schedule an in person meeting any day, and most times, available within a few hours. Lastly, we are available during the day, evening, or weekends. We will work around your schedule.

With Golden Years, clients and professional care partners can call anytime to speak with live staff 24/7.

Complimentary Nurse Wellness Visits

Every client receives a complimentary wellness visit within 30 days of care service from Golden Years' own nursing staff.

Although no regulations require nurse oversight in California, Golden Years goes above and beyond the industry standard. Our clients are routinely visited by a Golden Years nurse. Each visit consists of a wellness check where our nurse discusses care needs and takes notes pertaining to the overall wellness of the client. These notes are submitted to our care team for review, where care changes are discussed and implemented after the family’s approval. We go the extra mile to ensure your loved one receives the best care possible. We ca say with confidence, you won’t find any other locally owned care provider who will care for you or your loved one like us – By the way, there is never a fee for this service, it’s always free.

Specialized Care Management Program

At Golden Years In-Home Care, each client is assigned a dedicated Care Manager, ensuring personalized care that is second to none. This manager is available for questions, support, and scheduling changes.

Care Managers develop personal relationships with clients and their families, gaining insight into specific preferences and needs. This allows for effective communication, ensuring caregivers follow the care plan and adjust as needed.

Care Managers oversee caregivers, arrange services, make supervisory visits to seniors' homes, and conduct monthly wellness calls to families. They are specially trained to handle all client requests, providing comprehensive support for every client.