Golden Years Home Care logo featuring a house silhouette, stylized figures representing care and support, and the brand name in blue and gold, symbolizing compassionate home care services for seniors.
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GOLDEN YEARS HOME CARE

(916) 333-0383

Golden Years In-Home Senior Care Terms

Golden Years In-Home Senior Care Effective Date: May 4, 2026 Last Updated: May 4, 2026

By accessing our website at https://goldenyearshomecare.com or submitting your contact information through any of our forms, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using the Golden Years In-Home Senior Care (“GYHC,” “we,” “us,” or “our”) website at https://goldenyearshomecare.com and/or providing your contact information through any form, chat widget, calendar booking, or landing page, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or submit your information.

2. SMS Messaging Program — Description and Use Cases

Program Name

Golden Years In-Home Senior Care SMS Program (operated by Golden Years In-Home Senior Care, a California-based in-home senior care company headquartered in Sacramento, California).

Program Description

By submitting your phone number through any form on our website and affirmatively checking the SMS consent box, you expressly consent to receive recurring SMS text messages from Golden Years In-Home Senior Care. Messages may include:

  • Responses to your inquiries about in-home senior care services
  • Care365™, Co-Active Care™, and Care Continuum Circle™ program information
  • Appointment confirmations, reminders, and rescheduling notifications
  • Initial Care Assessment scheduling and follow-up
  • Care plan updates and Client Success Manager (CSM) check-ins
  • Customer service responses and operational updates
  • Caregiver scheduling notifications (for active clients)
  • Recruiting and onboarding messages (for caregiver applicants who opt in)

Message frequency varies based on your interaction with our team and the services you are inquiring about or actively receiving.

Consent Is Not a Condition of Purchase

Providing your mobile number and consenting to SMS messages is not required to purchase any GYHC service or to submit any web form. You may submit any inquiry without opting into SMS.

3. Opt-Out Instructions

You can cancel the SMS service at any time. Simply reply “STOP” to any SMS message you receive from us. Upon sending “STOP,” we will send you a final confirmation message acknowledging your unsubscribe. After this confirmation, you will no longer receive SMS messages from Golden Years In-Home Senior Care.

To rejoin the SMS program after opting out, sign up again through any form on https://goldenyearshomecare.com or text START to the number you previously received messages from, and we will resume sending SMS messages to you.

To opt out of email communications, click the Unsubscribe link in the footer of any email.

4. Help & Customer Support

If you experience issues with the SMS messaging program, reply with the keyword HELP to any text message for assistance, or reach out directly to us:

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, please contact your wireless provider.

6. Carrier Liability Disclaimer

Carriers (including but not limited to AT&T, T-Mobile, Verizon, and Sprint) are not liable for delayed or undelivered messages. Golden Years In-Home Senior Care is not responsible for any delays or failures in SMS delivery caused by carrier networks, device issues, or service interruptions.

7. Industry Standards & Legal Compliance

The Golden Years In-Home Senior Care SMS messaging program is operated in compliance with applicable U.S. federal and state laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, CTIA Messaging Principles & Best Practices, and A2P 10DLC carrier requirements. We adhere to all carrier compliance standards and industry messaging guidelines.

8. Age Restriction

Our services and SMS communications are intended for individuals 18 years of age or older. GYHC does not knowingly collect information from individuals under 18. If you believe a minor has provided us with personal information, please contact info@gycareteam.com immediately and we will delete the information.

9. Service Eligibility

Golden Years In-Home Senior Care provides non-medical in-home senior care services in select California regions, including Sacramento, Elk Grove, Roseville, Lincoln, and San Diego. SMS communications are intended for current clients, prospective clients, family decision-makers, caregiver applicants, and referral partners located within or inquiring about these service areas.

10. Privacy Policy

Your privacy is important to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All use case categories exclude text messaging originator opt-in data and consent — this information will not be disclosed to any third parties. For full details on how we collect, use, and protect your information, please review our Privacy Policy:

🔗 https://goldenyearshomecare.com/privacy-policy

11. Acceptable Use

You agree not to use the GYHC website or SMS messaging program to:

  • Send unsolicited or unauthorized messages
  • Impersonate another person or provide false information
  • Engage in any unlawful, harassing, or fraudulent activity
  • Interfere with the operation of our website or messaging system

12. Changes to These Terms

GYHC reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website or the SMS messaging program after changes are posted constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the appropriate courts of California.

14. Contact Us

Golden Years In-Home Senior Care 📍 717 K Street, Suite 211, Sacramento, CA 95814 📞 (916) 333-0383 📧 info@gycareteam.com 🌐 https://goldenyearshomecare.com

Smiling caregiver serving a meal to an elderly woman, highlighting personalized home care and companionship.

Privately Owned, Locally Established

As a privately-owned local company, Golden Years is well equip to adapt to each client’s needs on an individualized basis. We are not a franchise.
And because we are local, we are able to consult our care team concerning our clients care needs in a quick and efficient way. Our clients are our first priority. Nothing is more important to us than providing superior quality care for you or your loved.
Group of caregivers in blue scrubs attentively participating in intensive training session, emphasizing Golden Years Home Care's commitment to quality caregiver education.

Intensive Caregiver Training

At this time California has very few state requirements for caregivers. For this reason, many home care providers are not obligated to hire caregiver with formal training.
Golden Years always goes above and beyond the minimum requirements to ensure your loved one receives the best care possible. Each Golden Years caregiver completes Golden Years Academy, an orientation training program which ensures our caregivers have a complete understanding of all the essential care techniques. This provides for a safe, and effective home care experience.
Team of smiling Golden Years Home Care representatives wearing headsets, providing 24/7 support for clients.

Immediate Caregiver Response Time

Golden Years is available by phone 24/7.

Local Golden Years representatives are available to meet with clients for any reason.

We are here for you, at your convenience, to discuss any care needs or concerns. And we will create a customized solution for any care concern. In addition, we can schedule an in person meeting any day, and most times, available within a few hours. Lastly, we are available during the day, evening, or weekends. We will work around your schedule.

With Golden Years, clients and professional care partners can call anytime to speak with live staff 24/7.

Nurse assisting elderly man with walker, accompanied by a family member, in a bright home setting, emphasizing personalized care and wellness visits from Golden Years Home Care.

Complimentary Nurse Wellness Visits

Every client receives a complimentary wellness visit within 30 days of care service from Golden Years' own nursing staff.

Although no regulations require nurse oversight in California, Golden Years goes above and beyond the industry standard. Our clients are routinely visited by a Golden Years nurse. Each visit consists of a wellness check where our nurse discusses care needs and takes notes pertaining to the overall wellness of the client. These notes are submitted to our care team for review, where care changes are discussed and implemented after the family’s approval. We go the extra mile to ensure your loved one receives the best care possible. We ca say with confidence, you won’t find any other locally owned care provider who will care for you or your loved one like us – By the way, there is never a fee for this service, it’s always free.

Caregiver assisting elderly man with walker in home setting, emphasizing personalized care and support at Golden Years Home Care.

Specialized Care Management Program

At Golden Years In-Home Care, each client is assigned a dedicated Care Manager, ensuring personalized care that is second to none. This manager is available for questions, support, and scheduling changes.

Care Managers develop personal relationships with clients and their families, gaining insight into specific preferences and needs. This allows for effective communication, ensuring caregivers follow the care plan and adjust as needed.

Care Managers oversee caregivers, arrange services, make supervisory visits to seniors' homes, and conduct monthly wellness calls to families. They are specially trained to handle all client requests, providing comprehensive support for every client.